Premier Inn Hotels Complaint


As an American I do not know much about Northern Ireland hotel chains, therefore before booking I did some research. I decided to go with what appeared to be a well established brand that had many chains of hotels. Premier Inn seemed to be the perfect match. Oh how wrong I was!!! when arriving at the hotel in Derry/London Derry I was disappointed to find out that the hotel wasn”t anywhere near the city centre despite the website describing it as so, and I had to pay for a taxi just to get into town and see some sights! Not only this, but the room was cramped and dark with an uncomfortable bed. After a terrible nights sleep, I ventured to find the famous good value Premier Inn breakfast only to be further disappointed! the “hot” buffet was actually cold and I was eating at 9am, I felt sorry for this that came down any later! one thing I will say is that the staff were the most friendly bunch, recommending taxi companies and sights to go and see. They were only positive to this hotel.

This review (Premier Inn Hotels Complaint) was originally published at Skeptic Files.

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