Joulei.com

J

Hid the Free Trial Stipulations and charged me full price

 

My Complaint: I ordered a skin cream for wrinkles for what I thought was their promotion of about $20, but nowhere did I see that it was a trial and that if I did not cancel in a set time I would be charged full price of over $200. I called them and asked for the money back saying I did not authorize it but they canceled my “subscription” and then hung up on me.

 

My Demand: I want my money back and an apology for their rep hanging up on me. It was very rude.

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