My laptop computer froze on 11/9/2018 and I got a full page, red ,urgent alert screen message to contact the Microsoft phone # listed on my screen. I called this number and got Econosupport , and the person gave me ‘information’ about the reason for this alert.I did ask him why Microsoft would freeze a screen etc , and was given reassurance that their company works with and is designared by Microsoft . Long story short, they had an answer for any question I asked. They took over my computer (hacked) ,gave me price options , and charged me $299.00-to ‘clear up the issues and provide future security.’ I was told my statement/bill would show online as coming from a company named Nexway. Unfortunately, at the time it all made sense..Less than 24hours later,on 11/10, I sent an email to Nexway- ,canceling, feeling very uncomfortable and having the sense that I’d been hacked.I notified my bank and also sent a message to Microsoft–this, after also taking my computer to Best Buy , and paying for their examination of the laptop. The Geek Squad at Best Buy stated that I had indeed been hacked and compromised, and they performed cleanup and repair.I expect a full refund for this egregious misconduct. Beware to others, don’t act in the moment when unexpected situations like this occur.!
This review has been syndicated from Property Fraud
To read the full review, go to –