: Failure to provide promised written warranty or guaranteeComplaint: failure to honor all workmanship guaranteed (10)years. Mr. carpenter Will not return calls or meet with me about roof.Chris Carpenter (CRC) put a roof on my house on 3/25/2011 costing 10,557.24. I have call him numerous time only to get his voice mail. He does not return his call when ask.When i did talk to him he said he would take picture and file a claim with the metal company that he bought the trim an metal roofing from. Mr Carpenter has not. He has not to date been to my home to see the problem or try to work with me on this issues. Some of the problems are metal trim peeling, flashing an valley fadeing do not look like same metal as metal sheeting, Metal panel loose not fasten down a good wind would blow metal off front of house. Metal screws silcone in holes not holding anything.Trim was something he made up not what i paid for.I had four estimate on roof which Mr carpenter put on my house saying the only way to correct this problem to make roof right is to do a new roof.I do not trust Mr carpenter to make needed repair. HAVE judgement in place against him ,he has not paid .
2054c nc highway 96 franklinton, North Carolina USA
(919) 528- 5788
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