I purchased a 6 piece sheet set , The Refael 6 piece sheet set. . for 29.99 plus shipping. Supposed Egyptian cotton, fitted sheet, flat sheet and four standard pillowcases in a Twin size. The ad in no way stated any other combination. While I understand you get what you pay for, I expect to get what is advertised. When I received the set, the label cards inside stated flat sheet, fitted sheet, and 4 standard pillowcases for Twin size. When opened, the set only contained 2 pillowcases, it is not cotton but polyester microfiber. When contacted, the customer service rep stated that only 2 cases are included with twin size sets, and treated me like I was mentally deficient, I advised of the ad wording and the labels, and sent copies of said pieces to them, The issue was ignored for a week, and when I asked for an update, I received the same story, no sign that anyone had even looked at the documentation, and given a too bad so sad response from multiple people in the company I have yet to receive any intelligent communication from this company nor any attempt at resolution.
Department & Outlet Stores
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